For business owners, the COVID-19 pandemic has revealed distinct areas within their business model that need to be either reinforced, reimagined or revoked. This real-time organizational stress test has exposed potential vulnerabilities and opportunities throughout every stage of the customer journey. From financial modeling to customer service to sales and marketing, business leaders are being forced to ask tough questions and prioritize the most business critical functions moving forward, while assessing the most compelling areas of growth and opportunity. Join us for this in-depth look at how to build resilience into the business model in a post-pandemic world.
Dr. Eli Jones, Dean of the Mays Business School at Texas A&M University and Doug Tatum, Chairman of Newport, a professional business advisory firm, and member of the teaching faculty at the Moran School of Entrepreneurship at Florida State University will provide their expertise on the issues facing today’s business leaders.